Frequently Asked Questions

Contact our charter team by phone, email, or through our online quote request form. Provide your departure and arrival locations, preferred dates and times, and the number of passengers. Our team will present aircraft options and pricing within hours. For urgent travel, we can arrange flights with as little as 4 hours notice.

Charter pricing depends on the aircraft type, route distance, number of passengers, and any ground services required. A light jet for a UK domestic flight typically starts from around several thousand pounds, while a heavy jet for a European route will be significantly more. We provide transparent, all-inclusive quotes with no hidden fees.

Empty leg flights occur when a chartered aircraft needs to reposition without passengers, typically returning to its home base after dropping off a client. These flights are offered at significantly reduced rates, sometimes up to 75% off the standard charter price. Availability is limited and schedules are less flexible, but they offer exceptional value.

Our fleet access ranges from light jets carrying 4 to 7 passengers, midsize jets for 7 to 9 passengers, heavy jets accommodating 10 to 16 passengers, and ultra-long-range aircraft for up to 19 passengers. For larger groups, we can arrange multiple aircraft or source wide-body jets and VIP airliners.

Private charter offers access to over 5,000 airports across Europe, far more than commercial airlines. In the UK alone, you can depart from major airports like Farnborough, Luton, Biggin Hill, and Oxford, as well as smaller regional airfields. This drastically reduces ground travel time.

Safety is our absolute priority. We only work with operators holding valid Air Operator Certificates issued by the CAA or equivalent European authorities. All aircraft undergo rigorous maintenance programmes. Pilots exceed minimum qualification requirements. Our Safety Management System covers every aspect of operations.

Private charter has generous luggage provisions compared to commercial flights. Light jets typically accommodate 4 to 6 suitcases, while larger aircraft can carry substantially more. There are no baggage fees. Please inform us of any oversized items such as golf bags, ski equipment, or musical instruments when booking.

Yes. Pets are welcome in the cabin on most charter flights, travelling alongside you rather than in a cargo hold. Please inform us when booking so we can ensure the aircraft is suitable and any necessary arrangements are made.

One of the biggest advantages of private charter is the streamlined departure experience. Arrive at the private terminal just 15 to 20 minutes before departure. There are no queues, no security lines in the traditional sense, and your vehicle can park directly beside the aircraft at many facilities.

Yes. For aircraft owners, we provide comprehensive management services including maintenance oversight, crew management, regulatory compliance, operational coordination, and charter revenue optimisation. Our management service aims to offset ownership costs while maintaining the highest operational standards.

Absolutely. We arrange dedicated cargo charter flights for time-sensitive shipments, oversized goods, high-value items, and emergency logistics. Cargo charter eliminates the delays and restrictions of commercial freight and can be arranged at very short notice.

We accept bank transfer, corporate accounts, and major credit cards. Payment terms are typically required before departure for ad-hoc charters. For regular clients, we offer account facilities with agreed credit terms.